Why is Pronto called Pompolarr in Korea?

Korea originally released the Pronto version 1 as Pronto in Korea.  Due to trademark issues, they had to create a new name Pompolarr when they release the version 2.  For the Thailand, we decided to keep the name Pronto and we trademarked the name Pronto for the Thailand market.

What’s the difference between the Pronto in the Thailand and the Pompolarr in Korea?

Pompolarr N and our Pronto Square are manufactured in the same factory. In term of specification, designs and colors are identical. Only branding logo print is different.

 How do you care for the Pronto fabric?

Most stains can be spot treated with a baby wipe.  Also all fabric can be removed from the Pronto to wash.  Care is the same as liner; wash in a gentle cycle with mild detergent and cold water. Air dry.

What is the weight limit on the Pronto?

100 Kg in the Thailand. In Korea it also passed for 100 Kg 

Is it easy to swap out the fabric colorpack?

Yes!  Extremely easy.  We have the video showing you how to do that.  

What is the zipper underneath the canopy for? 

That is to ensure the perfect fit when you install canopy add-on accessory such as mosquito net and lacy sun shade. Please refer to the Pronto instruction manual or our social media for a video on the blackout kit installation.   

Why are there two sets of toggles on the rear of the canopy?

One is to roll the extra flap of cloth that hangs down after opening the pee-a-boo window.  The other is to roll up the blackout kit or mosquito net when you are using them but don’t want to completely remove.

How can the Pronto be used with an infant?

The Pronto can be used with an infant mainly as a bassinet. Older sibling can sit on the opposite side provided that they can be trusted to not kick the baby.  Once the baby can sit up on their own, they can sit in an infant insert/booster or just sit in the stroller strapped in.

My kids are heavy, how can I make the push smoother?

Always place the heavier child over the bigger wheels to ensure the best push.

Do older kids sit in the Pronto?

Yes, because of the basket/bassinet body, older kids can sit in the Pronto.  Many older kids (5-10) love to sit with their younger siblings!  Sometimes moms sit in the Pronto too. 

How many kids can sit in the Pronto?

There are 2 designated seats with a 5 point harness, but in a pinch 3-4 kids can sit in the Pronto together.

Is the Pronto All-Terrain?

The Pronto is a luxury stroller with wide wheels.  It can handle all hard and uneven terrains even compact sand.  It is not meant for the beach though because there is no pull feature.  Many moms have said that it performs better than most strollers that are advertised as “all terrain.”  People have compared the push on the Pronto to high end strollers like the Bugaboo and Vista.

Is the Pronto allowed in all amusement parks?

Yes, absolutely because it is a stroller.  There is no pull feature, the canopy, tray and fold are like a stroller and it is only marketed as a stroller.  Moreover, it is classified and imported only as a stroller into the US.

Can you travel with the Pronto?

Yes, absolutely because it is a stroller.  It is also recommended to travel with the Pronto with a travel cover. Door to Door service also available when to boarding a plane.

Can tall people use the Pronto comfortably?

Yes! The telescoping handle extends out and customers who are 185cm have stated that it was comfortable to push.

Can short people use the Pronto comfortably?

Yes!  The bassinet is low for easy access...also with the handle on the lowest setting it is comfortable to push.  Many little people use the Pronto and find it better/easier to use than traditional strollers.